Dental Academy Patient Services

Operated under an NHS contract and located in the University's Dental Academy, our dental practice is where our dental students can provide high-quality dental care to patients, for free, under the supervision of our qualified staff.

Patient care

Our student dental teams are skilled at their work but operate slower than qualified professionals, so appointments can take longer than expected.

You can access our dental services if:

You don't currently have a dentist
You're available during the day for long appointments, typically around 1.5 hours
You can come to multiple appointments

Treatments you can get as one of our patients:

Fillings and preventative treatment
Gum treatment
Crowns and bridgework
Dentures
Root canal fillings
Oral health promotion

Patient applications

Please to find out if we're currently accepting patients.

Supervised by our qualified staff, our students in the clinic offer free dental treatment

Dental Academy photoshoot, 14th November 2018

Based within our Dental Academy, our clinic is a modern dental practice where our students develop their dentistry skills

Opening hours and contact information

The Dental Academy is open 8.30am – 5.00pm Monday to Thursday, and until 4.00pm on Fridays. We are closed on weekends.

You can contact the Dental Academy at 023 9284 5285.

Patient satisfaction

We're continually improving our patient services. At the end of each course of treatment we encourage our patients to share their experiences with us. We ask our patients for their views and opinions through our patient satisfaction surveys, NHS Friends and Family Test (FFT), and our comments book to see where we can improve.

Quarterly reports

Patient comments and satisfaction ratings are collected and put together in bi-annual reports which are shared with all staff, students and NHS England. These reports can also be seen by patients and members of the public online and on display in our waiting area

Dental Services Privacy Notice

The Dental Academy is committed to using your personal data responsibly. Our explains what personal data the practice holds, why we hold and process it, who we might share it with and your rights and freedoms under the Law.

For more information on your rights, read our .

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Information for GDPs

Referrals

Referral criteria:

A minimum of one course of treatment and a maximum of two courses will be offered with the aim of leading to stabilisation of disease.

Details of the patient’s smoking history and current level of oral hygiene must be included on referral.

Acceptance criteria:

Basic Periodontal Examination (BPE) scores of 2, 2*, 3, 3*, 4 or 4* in at least 2 sextants

Exclusions:

BPE scores of 1 or 1*
patients requiring specialist periodontal care should be referred directly to a specialist periodontal care provider and not to the Dental Academy

Acceptance criteria:

conventional endodontics on all teeth if appropriate (i.e. restorable or of strategic value to the restorative care of the patient)

Exclusions:

teeth requiring retreatment, removal of posts or apicectomy are outside the scope of treatment at the Dental Academy
if the tooth is unrestorable, the patient will be referred back with extraction recommended

Acceptance criteria:

extractions which are appropriate for primary care and do not require hospital facilities

Exclusions:

surgical or potential surgical extractions of 8s
patients receiving bisphosphonate therapy/patients considered to be at high risk of developing bisphosphonate associated osteonecrosis of the jaw (BONJ)
patients with a highly complex medical history or anatomy
patients who are very anxious/require sedation

Acceptance criteria:

Patients requiring one or more restorations which are appropriate for primary care
Patient can tolerate treatment under local anaesthesia
All referrals must have recent good quality intraoral radiographs (within last six months) of teeth requiring treatment

Exclusions:

Patients who are very anxious/require sedation
Patients with special needs or complex medical history
Orthodontic assessment or orthodontic extractions
Patients requiring general anaesthesia extraction

How to refer a patient

Please refer patients using our GDP referral forms:

(PDF)
(PDF)

All referrals should be posted to:

GDP Referrals
Dental Academy Reception
William Beatty Building Hampshire Terrace
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PO1 2QG

Your patients should be made aware that failure to attend appointments will result in discharge back to their GDP.

Closures

We close during student examinations and holidays. This may delay treatments and reduce the number of referrals we can accept at these times.

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